FAQ / PRIVACY POLICY / TERMS OF SERVICE

FREQUENTLY ASKED QUESTIONS

FAQ: Outsourcing Your Bookkeeping
1. What are banking instruments, and why are they useful?
Answer: Banking instruments like SBLCs, BGs, and LCs are financial tools issued by banks to secure transactions or provide collateral. They enhance trust between parties and enable trade or financing opportunities.
2. What types of banking instruments do you offer?
Answer: We provide Standby Letters of Credit (SBLCs), Bank Guarantees (BGs), Letters of Credit (LCs), and other trade finance solutions tailored to meet your needs.
3. What is the typical process for obtaining a banking instrument?
Answer:
i. Submit your requirements and documentation.
ii. We perform KYC and compliance checks.
iii. Once approved, a contract is signed, and payment terms are agreed upon.
iv. The instrument is issued by the bank and delivered via SWIFT to the recipient bank.
4. Which banks do you work with?
Answer: We source instruments from reputable international banks, including a leading Asian bank known for reliability, competitive terms, and global expertise.
5. What documents do I need to provide?
Answer: Required documents include proof of funds (bank statement), company registration documents, a signed Letter of Intent (LOI), and KYC information.
6. How long does it take to issue the instrument?
Answer: Once all documentation and payments are complete, issuance typically takes 5–10 business days.
7. Are the instruments transferable or assignable?
Answer: Some instruments, like SBLCs and BGs, can be transferable or assignable based on your requirements. Let us know, and we will arrange accordingly.
8. How do I know the instrument is legitimate?
Answer: Instruments are issued by top-tier banks and transmitted via authenticated SWIFT codes. You can verify them directly with your receiving bank.
9. What are the costs involved?
Answer: Costs depend on the type and size of the instrument, including issuance fees, commission, and other associated charges. We provide a transparent breakdown upfront.
10. Can these instruments be monetized?
Answer: Yes, many clients use instruments like SBLCs or BGs as collateral for loans or funding. We can assist you in monetization if required.
11. What is the minimum and maximum amount for a banking instrument?
Answer: The minimum and maximum amounts depend on the bank and instrument type. Generally, amounts start from $1 million, with no strict upper limit based on the client’s capacity and requirements.
12. Can the instrument be issued to any country?
Answer: Yes, banking instruments can be issued globally, provided the receiving bank is SWIFT-enabled and compliant with international regulations.
13. Is collateral required to obtain a banking instrument?
Answer: Some instruments require collateral or proof of funds, while others may only require payment of issuance fees. We can guide you based on your specific needs.
14. What is the difference between SBLC and BG?
Answer: An SBLC guarantees payment if contractual terms are unmet, while a BG serves as a financial backstop, ensuring compensation in case of default.
15. Can I use a banking instrument for multiple transactions?
Answer: Instruments are typically issued for a single transaction or purpose. If multiple uses are required, additional arrangements may be necessary.
16. What happens if the transaction fails after the instrument is issued?
Answer: The issuing bank will honor the terms of the instrument. However, fees paid for issuance are non-refundable, and terms should align with your intended use.
17. How do I verify the authenticity of the instrument?
Answer: Once issued, the instrument is sent via SWIFT to your receiving bank, which can verify it directly with the issuing bank.
18. What are the typical validity periods for banking instruments?
Answer: Most instruments have a validity of 6–12 months, extendable upon request, depending on the bank and transaction requirements.
19. Do I need a specific purpose for the instrument?
Answer: Yes, banks typically require a clear purpose, such as trade, project funding, or credit enhancement, before issuing an instrument.
20. Can I cancel an issued instrument?
Answer: Once issued, instruments cannot typically be canceled unless mutually agreed upon by all parties. Cancellation terms are outlined in the agreement.

FAQ: Outsourcing Your Bookkeeping
  1. Why outsource my Accounting Department?
  2. Let a professional do a professional’s job. If you are like most owners/managers, you take full pride in the services or products your company provides. You want to focus your time and energy on business strategy and goals. Outsourcing the Accounting Department to a dedicated, highly skilled professional services firm allows you to do exactly that. By outsourcing your Accounting to ZERO TO GRACE Accounting Firm Business Services, you’ll save valuable time in your day, reduce operating costs, and gain peace of mind.
  1. How can having an outsourced Accounting Department help me manage my business?
  2. By outsourcing your accounting position(s), your company will no longer have to endure the hiring process and lose valuable time and money training bookkeepers or controllers. Or, if you have been doing the bookkeeping yourself, you can finally free up your time to focus on things more important to you and your business. You’ll be able to make informed decisions based on more than just your cash balance at the bank.

An outsourced Accounting Department gives your company accurate financial data so you can determine what customers and/or products are the most successful. You can concentrate more time on the more profitable aspects of your company. This capability allows a business owner to become truly savvy in investing energy and resources in the right places. The door is left open for you to do the tasks that are most important to your company’s well being. Using ZERO TO GRACE Accounting Firm Services, you gain resources for your business to draw on that had been unavailable to you. You maintain full, round-the-clock control of and access to your information, while ZERO TO GRACE Accounting Firm performs all of your bookkeeping tasks and updates your accounting records.

  1. Won’t I lose control if the books are done by an outside service?
  2. The short answer: No. You will actually now have more control since you will have improved financials at your fingertips and have more time and money to plan instead of simply reacting to business events.
  1. I like having an extra employee around here to help with other things.
  2. If you need someone to make coffee and fill his or her day with other small tasks, that’s great. But think about this: How easy is it to find a good bookkeeper that knows QuickBooks®, or Peachtree®? ZERO TO GRACE Accounting Firm. The Accounting Firm doesn’t just play around with bookkeeping software on the side, but knows it upside-down and inside-out. Our number one job is to maintain the books for you so you don’t have to. Aren’t you tired of the never-ending cycle of problems caused by the entire process?
  1. Who controls the money and makes the decisions?
  2. You have 100% control of all monies and the decisions on how they are used or invested. You decide what individuals and which vendors get paid. We provide the data, but you approve all invoices for payment and sign all checks.
  1. Can other people access my data?
  2. No one can have access to your data without your company’s express permission. ZERO TO GRACE Accounting Firm can offer greater security than many companies would have if the software and hardware were located in-house. Your data is backed up on a real time basis to a secure offsite backup facility. Also, the facility’s power supply is hooked up to backup generators to protect against power failures. How many of us with computers in our offices have this type of system and security?

Security measures are taken to make sure that your information is protected. Each company’s data is password-protected. You create your own passwords, so no one can see or have access to your password.

FAQ: Software Required

  1. What software can I use?
  2. ZERO TO GRACE Accounting Firm works with a variety of software packages such as QuickBooks® and Peachtree®. There are also several Internet-based accounting packages, such as ePeachtree® and QuickBooks® for the Web. With these options you are not required to purchase any software or software licenses. You simply rent these application packages from the vendors on a month-to-month basis.

There are several Application Service Providers that will host an application for you. At ZERO TO GRACE Accounting Firm we host your accounting file ourselves. You must still purchase the license for the software you use.

  1. How do I decide what software to use?
  2. Your software needs are dependent upon the accounting needs of your business. Several very popular software packages are MYOB®, Peachtree®, and QuickBooks®. There are lots of considerations to look at when making this decision. We suggest that you speak with an ZERO TO GRACE Accounting Firm professional or your CPA when making your choice. Two of the most important questions to ask are: “Will the software fit with the type of industry I operate in?” and “Will it handle the type of accounting reports my business needs?”

FAQ: CPA/Tax Preparer

  1. Do I have to leave my current accountant?
  2. Of course not. We are offering to take away your bookkeeping headaches. Your current accountant will be grateful for accurate data that they can really use to help you build more wealth. But if you’d like, we would be glad to talk to you about providing business and individual tax preparation services. ZERO TO GRACE Accounting Firm is prepared to be a one-stop solution for all your financial needs.
  1. Does my accountant have access to my books?
  2. Only with your express permission! By allowing your accountant to access your data, your accountant can review or change your data files while you are also using the accounting software. This can be accomplished without you having to make a backup or having to stop using the system while your accountant is working on your data. You can continue with your work without any interruptions. No more running backup diskettes to your accountant. This alone adds up to a huge savings in time and money.

FAQ: Outsourced Accounting Cost

  1. What will it cost?
  2. Actually less than what you’re spending now. First, we are most likely going to charge less than your current payroll for that staff person. Moreover, you will be able to save hiring and training costs. You will also no longer have to pay for rent, phone lines, or benefits. Best of all, you will NOT have to manage the bookkeeper. For a no-obligation price quote contact us. Click here to estimate your savings.
  1. How can outsourcing do better work and cost less?
  2. We are experts. Accounting and Bookkeeping is our only business. We assign duties to our staff best skilled to accomplish the task. We don’t ask our staff to do work that they are under or over qualified to do. We have put into place appropriate controls to ensure accurate and timely processing of all accounting data. Finally, we have developed systems and procedures for our staff that all of our staff is familiar with. If for any reason your usual bookkeeper is unavailable, another one can step in and be immediately up-to-speed with your needs. This makes us far less vulnerable to employee turnover than with an in-house bookkeeper.

FAQ: Audit & Tax Services

  1. Does ZERO TO GRACE Accounting Firm provide audit and tax services?
  2. Our services are comprehensive and can include all required federal and state tax filings. ZERO TO GRACE Accounting Firm also performs audits, reviews, and compilations or provide opinions on your financial statements. We consider ourselves to be an extension of your company and work on your behalf to provide assistance to you and your outside auditors, should an audit be required.
  1. How do I find out more?
  2. Contact Us. We welcome the opportunity to speak with you, answer all your questions, and work out all the details of how ZERO TO GRACE Accounting Firm can help you. If it looks like we have the right solution, then try our service and start feeling better about the numbers in your business.

Terms Of Services

By visiting this Web site and/or using or purchasing goods and/or services from or through this Web site, over the phone, or in person, you agree to be subject to the terms and conditions set forth herein and all applicable laws. We reserve the right to revise these terms and conditions and any product offerings or pricing at any time.This offer is expressly conditioned upon your acceptance of these Terms of Service (“Terms”). Your use of or access to services provided by ZERO TO GRACE Accounting Firm constitutes your Agreement to these Terms. This offer and your acceptance thereof represents the entire agreement between you and ZERO TO GRACE Accounting Firm, and supersedes any and all other communications, prior, contemporaneous or subsequent, and any course of performance or course of dealing, except as modified by revisions of this posting by ZERO TO GRACE Accounting Firm or by written agreement by an authorized officer of ZERO TO GRACE Accounting Firm (provided, however, that any such revised posting shall take effect prospectively from the date of the posting.) The Terms and the relationship between you and ZERO TO GRACE Accounting Firm shall be governed by and interpreted in accordance with the laws of the Commonwealth of Virginia, United States of America, without reference to its principles of conflicts of law. ZERO TO GRACE Accounting Firm reserves the right to send notices to its customers of changes to the ZERO TO GRACE Accounting Firm Privacy Statement or these Terms of Service, or of any material changes affecting their service. It is your responsibility to keep ZERO TO GRACE Accounting Firm notified of any changes to your e-mail address or other contact information to assure that customers receive all such notices from ZERO TO GRACE Accounting Firm. Billing and contact information can be updated by contacting ZERO TO GRACE Accounting Firm at Support@zerotograce.org. Customers are responsible for keeping billing information up to date. ZERO TO GRACE Accounting Firm reserves the right to suspend an account if, for any reason, we are not able to process payment through the credit card or payment is outstanding.

If a check received by us for payment is returned for any reason, ZERO TO GRACE Accounting Firm reserves the right to suspend or cancel service until the payment plus a $35.00 returned check fee, has been received by us. ZERO TO GRACE Accounting Firm reserves the right to accept only US Postal money orders as payment if any check is returned for any reason. We may also require that you pay by credit card for future payments.

Refund and Cancellation Policy

Unless specifically noted otherwise for the service that you signed up for, you are free to cancel your service at any time.

If you purchase a service that includes a 30-day trial, you are allowed to make full use of the service after signup. If you decide to cancel such service for any reason, you must send an e-mail within 30 days of your signup date to Accounts@zerotograce.org and we will reply to your email with a form in order to verify your identity; once we receive the completed form, we will cancel the service within one business day and you will not be charged any setup or recurring fees. However, if you do not cancel during this 30-day trial period, then you will be obligated to pay all fees that you have incurred from the signup date until your cancellation date.

If you purchase a service that includes a 30-day money-back guarantee, ZERO TO GRACE Accounting Firm will refund all monthly fees previously paid by you upon your request. The 30-day money-back guarantee refers to credit-card payments only. Due to the costs associated with processing payments made by check and Western Union, we are not able to offer the 30-day money-back guarantee for customers who utilize these payment methods.

We will allow returns of products within 10 days of delivery. You must contact us for an RMA prior to returning your merchandise.

Set-up fees, fees for products not included in your service – such as domain names – and monthly charges incurred after the first 30 days are not refundable.

If you select the quarterly or annual payment option and choose to cancel your account, after the first 30 days you may be eligible for a partial refund. ZERO TO GRACE Accounting Firm will charge you the current monthly rate for the months you were a customer and refund any balance. Your refund will generally be made in the same form of payment you choose to use when paying for your service (e.g., credit card, check or Western Union).

The terms and conditions, Terms of Service, product offerings and pricing are subject to change at any time, without notice.

User Data

Pursuant to ZERO TO GRACE Accounting Firm’s Privacy Statement, ZERO TO GRACE Accounting Firm may disclose to third parties certain aggregate information contained in your Registration Data or related data, provided that, such information will NOT include personally identifying information, except as specifically authorized by you or in the good faith belief that such action is reasonably necessary to comply with the law, legal process, to enforce the Terms, or under any of the other circumstances set forth in the ZERO TO GRACE Accounting Firm privacy policy, as may be amended from time to time. Service and Content

ZERO TO GRACE Accounting Firm services may only be used for lawful purposes. Transmission or solicitation of any material that violates United States Federal, State or other laws that may apply in this jurisdiction or your local area is prohibited. This may include material that is obscene, threatening, harassing, or libelous, promotes gambling, or is in any way a violation of intellectual property laws. No material may be stored on or transmitted through any servers hosted by ZERO TO GRACE Accounting Firm that would commonly be considered “indecent” or “appealing to the prurient interest” also commonly referred to as “adult” material, nor will any links to such Web sites be tolerated within the content hosted by ZERO TO GRACE Accounting Firm.

Reseller Program

Resellers who sign up clients to become customers of ZERO TO GRACE Accounting Firm are subject to the following additional terms: By signing up a customer to ZERO TO GRACE Accounting Firm, the Reseller agrees both on behalf of such reseller and on behalf of each customer signed up by such reseller, to ZERO TO GRACE Accounting Firm Terms of Service as in effect from time to time. In the event any customer site is determined by ZERO TO GRACE Accounting Firm to be in violation of these Terms of Service, Reseller shall upon receipt of notice from ZERO TO GRACE Accounting Firm to such effect, take prompt steps to remedy such situation, so that the site is in full compliance with these terms of Service as determined by ZERO TO GRACE Accounting Firm.

ZERO TO GRACE Accounting Firm is not responsible for the actions, or misrepresentations of resellers. Reseller hereby agrees to indemnify ZERO TO GRACE Accounting Firm from and against any and all claims made by any such customer which result from Reseller’s misrepresentation, breach of these Terms of Service or other improper actions of such reseller. ZERO TO GRACE Accounting Firm reserves the right to revise its reseller program and these Terms of Service at any time. Changes shall take effect when posted to this site by ZERO TO GRACE Accounting Firm.

Customers who have been signed up by such resellers hereby agree to operate their web sites in accordance with these Terms of Service as in effect from time to time.

Reseller assumes all responsibility for the billing and technical support for each customer signed up by such reseller. ZERO TO GRACE Accounting Firm reserves the right to refuse any inquiry made to technical support by each customer signed up by any reseller. Spam Policy

Due to strict SPAM prevention policies implemented by 3rd party e-mail systems (such as AOL and Hotmail) and our mission to provide reliable e-mail service to our customers, we have a strict policy of zero-tolerance towards any e-mails sent out by a customer that may jeopardize our ability to deliver other customers e-mails to 3rd party mail systems.

The sending or facilitation of the sending of bulk e-mail of any kind, other than verifiable, Double Opt-in email is strictly prohibited. Additionally, such Double Opt-in e-mail must be limited to a total of 200 e-mails per calendar month across all users in your account. If you need to send out a larger quantity of e-mails, then you must use a third-party e-mail marketing service such as one listed above. Double Opt-in means that when the user enters their email address on your website, they are sent an email CONFIRMING the opt-in, requiring them to click a LINK to verify that they opted in for your mailing. You may not mail to that email address unless they have confirmed the opt-in. At any time, upon ZERO TO GRACE Accounting Firm’s sole discretion, you may be required to provide documented proof that all of your end-users have CONFIRMED an opt-in. This can be done by storing the IP address, a date-timestamp, and a unique ID for the confirmation. At its sole discretion, ZERO TO GRACE Accounting Firm will determine from all of the evidence whether the email recipients were from an “Double Opt-in” email list and take appropriate action.

Sending unsolicited commercial or bulk e-mail or any other method of distributing electronic messages to recipients who have not requested them, otherwise known as “spam” from our servers, or sending such e-mail with a ZERO TO GRACE Accounting Firm-hosted Web site listed as the contact address, or any use of ZERO TO GRACE Accounting Firm’s services or systems associated in any way with such mailings is strictly forbidden. ZERO TO GRACE Accounting Firm will immediately terminate, without any warning, the account of any customer who conducts these activities. ZERO TO GRACE Accounting Firm also reserves the right to remove customers who send mass/spam news postings, as well as any accounts advertising or distributing software or services that may contribute to news or e-mail spamming. ZERO TO GRACE Accounting Firm reserves the right to report such violations to the proper government authorities, as well as Internet service providers, and Internet control organizations. To report spam, please forward the spam with all original headers to support@zerotograce.org

It is a violation of these Terms for you to misuse or fraudulently use credit cards, charge cards, electronic funds transfers, and/or electronic checks. By purchasing products or services from ZERO TO GRACE Accounting Firm, you are acknowledging that you are authorized to use such payment devices and accept full responsibility for the purchase. A determination of such misuse or fraudulent use shall be in ZERO TO GRACE Accounting Firm’s sole discretion. Further, ZERO TO GRACE Accounting Firm shall report, and you shall waive all rights to privacy, to the extent permitted by law, all such misuses and fraudulent uses as determined by ZERO TO GRACE Accounting Firm in its sole discretion to appropriate government authorities, credit reporting services, financial institutions and credit card companies. Network Attacks

It is a violation of these Terms for you to attempt to breach or to breach the security or firewall systems of ZERO TO GRACE Accounting Firm, its Internet access provider, or its Affiliates. If you become aware of such an attempt to breach or actual breach, please notify us at Support@zerotograce.org. Complaints may be investigated by ZERO TO GRACE Accounting Firm but ZERO TO GRACE Accounting Firm is under no obligation to act or not act with regards to any complaint. Any action taken on a complaint will be at the sole discretion of ZERO TO GRACE Accounting Firm. Notice of attempts to breach or actual breaches of such security or firewall systems should be directed to: Support@zerotograce.org. ZERO TO GRACE Accounting Firm may terminate this agreement and your access to any or all Services at any time, with or without cause, effective immediately. ZERO TO GRACE Accounting Firm shall have no responsibility to notify any third-party providers of services, merchandise, or information, nor any responsibility for any consequences resulting from such discontinuance or lack of notification. Anyone determined by ZERO TO GRACE Accounting Firm to have violated these Terms of Service may be barred from receiving any services from ZERO TO GRACE Accounting Firm.

You may terminate this Agreement at any time by way of the follow process: send an email to Support@zerotograce.org to request a cancellation. Once we receive your cancellation request, we will cancel all Services and such date will be considered the date of termination.

Termination, by us or you, does not release you of any past or current fees owed for Services rendered through the date of termination.LIABILITY LIMITATION

YOU AGREE THAT ALL ACCESS AND USE OF ZERO TO GRACE Accounting Firm AND THE CONTENT THEREOF IS AT YOUR OWN RISK. IN NO EVENT SHALL AZERO TO GRACE Accounting Firm BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS, USE OR INABILITY TO ACCESS OR USE

  • ZERO TO GRACE Accounting FirmAND/OR ITS CONTENT,
  • ANY TOOLS OR SERVICES ON ZERO TO GRACE Accounting Firm,
  • ANY CUSTOMER CONTENT ON EXPET APPROACH’S SERVERS, OR OUT OF ANY ERRORS OR OMISSIONS IN THE CONTENT THEREOF. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THIS WEB SITE, SITE-RELATED SERVICES, PRODUCTS, AND/OR CONTENT CONTAINED WITHIN THE WEB SITE, OR WITH THE EXTENT TO WHICH SUCH WEBSITES ARE “UP” OR ARE AVAILABLE FOR ACCESS BY YOU OR OTHER USERS OF THE INTERNET, IS TO STOP USING ZERO TO GRACE Accounting FirmTION

ZERO TO GRACE Accounting Firm AND ITS CONTENT ARE PROVIDED “AS IS”, WITH NO WARRANTIES WHATSOEVER. ALL REPRESENTATIONS AND/OR WARRANTIES OF ANY KIND, EITHER EXPRESSED, IMPLIED OR STATUTORY, INCLUDING, WITHOUT PARTICULAR LIMITATION TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS, ARE EXPRESSLY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. ALL CUSTOMERS ACKNOWLEDGE THAT ANY WARRANTY THAT IS PROVIDED IN CONNECTION WITH ANY PRODUCT AND/OR SERVICE AVAILABLE THROUGH ZERO TO GRACE Accounting Firm IS PROVIDED SOLELY BY THE OWNER, ADVERTISER, OR MANUFACTURER OF THAT PRODUCT AND/OR SERVICE, AND NOT BY ZERO TO GRACE Accounting FirmSeverability

If any provision of these Terms should, for any reason, be held invalid or unenforceable in any respect, the remainder of these Terms shall be enforced to the full extent permitted by law. A court of competent jurisdiction is hereby empowered to modify the invalid or unenforceable provision to make it valid and enforceable. er Of Jury Both you and ZERO TO GRACE Accounting Firm hereby agree to waive all respective rights to a jury trial of any claim or cause of action related to or arising out of these Terms. The scope of the waiver is intended to be all encompassing of any and all disputes that may be filed in any court and that relate to the subject matter herein, including without limitation, contract claims, tort claims, breach of duty claims, and all other common law and statutory claims. You and ZERO TO GRACE Accounting Firm each acknowledge that the waiver is a material inducement for each party to enter into a business relationship, that each party has already relied on the waiver in entering into these Terms and that each will continue to rely on the waiver in their related future dealings. Each party further warrants and represents that each has had the opportunity to have legal counsel review the waiver. The waiver is irrevocable, meaning that it may not be modified either orally or in writing, and the waiver shall apply to any subsequent amendments, renewals, supplements or modifications to these Terms. In the event of litigation, these Terms may be filed as written consent to a trial by court.

Miscellaneous

These Terms shall bind and benefit the successors and heirs of the parties.

By visiting this Web site and/or using or purchasing goods and/or services from or through this Web site or over the phone, you consent to the federal and state court of the Commonwealth of Illinois having jurisdiction over you.

Contact Us

Please fill out the form below, provide information on the services you seek in the message box, and we will provide you with a quote. If you need immediate attention, please feel free to call us at (949) 354-4107. Thank you

I Have Been Featured In:

Logo
Logo
Logo
Logo
Previous image
Next image
Free Estimation

Request A Quote

Get A Quote
× How can Zero To Grace help you?